An investigation of the role of augmented reality in enhancing UX in Redeemer’s University Library, Ede, Ede North LGA, Osun State
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- NGN 5000
Background of the Study
Augmented reality (AR) technologies are transforming the landscape of digital interaction in academic libraries by overlaying digital information onto the physical environment. At Redeemer’s University Library, AR applications are being deployed to enhance the user experience (UX) by facilitating immersive, context-rich interactions. This study explores how AR can enhance navigation, information retrieval, and interactive learning, which are essential for modern academic engagements (Akinyele, 2023). The integration of AR into library services fosters an enriched environment, allowing users to access supplementary information and interactive guides that can bridge the gap between physical and digital resources. As users increasingly demand innovative, intuitive experiences, the incorporation of AR features enables the creation of dynamic learning spaces that respond to individual preferences. Additionally, AR can transform traditional library tours and resource searches into engaging experiences by using smart devices to display real-time data and interactive visuals (Balogun, 2024). This evolution mirrors global trends in library innovation, where technology adoption directly correlates with enhanced service delivery. Understanding the benefits and challenges of AR integration is critical in optimizing library systems and meeting the expectations of a tech-savvy academic community. Consequently, the study will examine both the technical and experiential dimensions of AR in the library setting, evaluating its impact on user engagement, satisfaction, and overall learning outcomes (Chinedu, 2023).
Statement of the Problem
Redeemer’s University Library has introduced augmented reality features to improve user interactions; however, persistent challenges hinder its optimal effectiveness. Users have reported difficulties with inconsistent AR interfaces and inadequate calibration with physical layouts, leading to reduced trust in the technology (Akinyele, 2023). Moreover, technical glitches and limited content diversity within AR applications have impeded the seamless integration of digital overlays, affecting user satisfaction (Chinedu, 2023). The lack of comprehensive feedback mechanisms further complicates efforts to adjust and refine AR content to match user needs. This disconnect between the potential of AR technologies and the actual user experience poses significant questions regarding usability, accessibility, and overall engagement. Therefore, it is essential to investigate the specific design flaws, content limitations, and technical issues that undermine the benefits of AR-enhanced UX. Addressing these issues could lead to targeted improvements, fostering a more dynamic and user-centered library environment.
Objectives of the Study:
To evaluate the current AR features implemented in the library.
To identify user challenges and technical issues affecting AR effectiveness.
To recommend design and content improvements to enhance AR-driven UX.
Research Questions:
How does AR affect users’ navigation and engagement with the library?
What are the primary technical challenges encountered by users?
Which enhancements can improve AR functionality and overall UX?
Significance of the Study
This study is significant because it investigates the innovative application of AR in academic libraries and its impact on user experience. By identifying current limitations and proposing targeted improvements, the research informs library administrators and technology developers on optimizing AR strategies. Improved AR implementations can foster higher user engagement, streamline resource discovery, and elevate overall academic satisfaction. This research contributes to the broader literature on immersive technologies in education, offering practical recommendations for integrating AR to create more interactive and responsive learning environments (Balogun, 2024).
Scope and limitations of the study:
The study focuses exclusively on the implementation and effects of AR-enhanced UX in Redeemer’s University Library. It does not address other emerging technologies or non-library AR applications.
Definitions of Terms:
Augmented Reality (AR): A technology that overlays digital information onto the real-world environment.
User Experience (UX): The overall satisfaction and usability experienced by users interacting with a system.
Immersive Interaction: The engagement in environments where digital content is integrated into physical contexts.
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